Internal processes more and more integrate information systems and communication technologies to manage process data. Moreover the trend of the car product is oriented to include the telematic systems, such as the Blue&Me, in their equipments providing added value functionalities and services to the end users.
The adoption of the Blue&Me telematic platform seems reasonable for the operations of those processes, both before and after sales, which follow the entire product life cycle. In fact the capabilities of Blue&Me to store, elaborate and exchange data with external server offer to the process owner the advantage to follow the product since the preliminary phases of production until the end of life.
As example it can be mentioned the product quality monitoring during the phase of launch of a new model; thank to the Blue&Me some quality parameters might be remotely accessible avoiding to recall the user in the repair shop.