Human capital is capital that thinks
Human capital concerns all those aspects relating to the individuals who operate inside the organization and their ability to work effectively in different, difficult situations, and comprises two main factors:
· Competencies = knowledge + organizational behaviours
· Lively mind = the ability to transfer knowledge from one context to another, to build knowledge by correlating different information, develop innovation and or create adaptation to change.
|
HUMAN CAPITAL |
2004 |
2005 |
2006 |
2007 |
2008 |
2009 |
|
- persons at year end |
935 |
887 |
870 |
865 |
861 |
793 |
|
of which graduates (%) |
57.5 |
57.8 |
57.6 |
59.9 |
60.5 |
61,2% |
|
- Average company seniority |
12.7 |
12.5 |
12.8 |
12.2 |
12.4 |
12,4 |
|
- Average age of personnel |
37.6 |
37.5 |
39.3 |
38.9 |
39.3 |
39,5 |
|
- Persons seconded to customers (%) |
1.2 |
2.5 |
1.8 |
5.66 |
4.6 |
3,4% |
|
- Total turnover (%) |
2.2 |
8 |
7.1 |
11 |
8.5 |
7,8% |
|
- Total inventors(with at least one patent) |
217 |
288 |
282 |
214 |
220 |
185 |
|
- Total EU projects awarded during the year |
43 |
26 |
46 |
22 |
33 |
18 |
Structural capital is not thinking but thought capital
It highlights a company’s ability to operate regularly and to empower individuals to fully exploit their competencies.
It is the set of: company processes, know-how, patents, trademarks, copyrights, on-going projects, etc. Briefly, it is everything that has a higher worth than simply material value
|
STRUCTURAL CAPITAL |
2004 |
2005 |
2006 |
2007 |
2008 |
2009 |
|
- detached sites |
6 |
5 |
5 |
5 |
4 |
4 |
|
- Total patent rights (active) |
1221 |
1586 |
2242 |
2231 |
2316 |
2339 |
|
- Total pending patent applications |
948 |
1053 |
996 |
719 |
667 |
525 |
|
- ISO 9001:2000 certifications |
yes |
yes |
yes |
yes |
yes |
yes |
Relational capital is the ‘external’ component of intangible capital
It concerns relationships between the company, its customers, partners and suppliers. It refers to external communication, customer satisfaction (their complaints and loyalty), to the quality of customers, partners and suppliers.
|
RELATIONAL CAPITAL |
2004 |
2005 |
2006 |
2007 |
2008 |
2009 |
|
- Partner EU projects |
780 |
839 |
864 |
1094 |
1370 |
1500 |
|
- Intersector Workshops
(until 2006 specialists club) |
27 |
27 |
27 |
22 |
24 |
24 |
|
- Customer satisfaction index (until 2006 on a scale from 1 to 5)
in 2007 on a scale from 1 to 6) |
4,1 |
4,1 |
4,2 |
4,4 |
4.5 |
4.7 |